CINERGY ™ Conflict Management Coaching Workshop

Delivered Online from 27th April to 26th May, 2022

Delivered by: Mary Lou O’Kennedy, OAK Conflict Dynamics Ltd

Conflict Management Coaching is an increasingly recognised important Alternative Dispute Resolution process. It offers people an opportunity to anticipate, strategise and develop practical responses to conflict in their lives, whether in a personal or professional context. ‘It assumes that individuals can learn how to manage conflict better in their lives and to do so through dialogue’ (J. Macfarlane & B. Mayer: Conflict Management Coaching, The CINERGY ™ Model, Cinnie Noble, 2011) 

This workshop provides participants with basic competence in the skills of the CINERGY™ model of Conflict Management Coaching. It is increasing used by professional coaches, mediators, HR professionals, business managers, leaders and conflict resolution professionals. It provides a range of conflict management tools that are used successfully to deal with relational conflict.

In the workplace it can be used in response to many issues including allegations of workplace bullying, performance related issues, change management, team development, personality clashes and other interpersonal workplace conflict.

This course is recognised for CPD points from the Mediators’ Institute of Ireland (MII) and the International Coaching Federation (ICF).

Participants will gain:

  • An understanding of the nature of conflict and their own responses to it
  • An understanding of the principles and methods of the CINERGY™ model of conflict management coaching
  • Certification of course completion, which along with practice hours can lead to CINERGY™ qualification
  • Mediator graduates from Canada may apply the hours towards the educational component of the QMed and CMed designations (in accordance with the ADR Institute of Canada). Mediators from outside Canada may also apply to use the hours toward continuing education units.

Content of the Workshop:

Among other things, this 4-day workshop includes the following topics:
  • the nature of conflict and conflict dynamics
  • theory, principles and methods specific to the CINERGY™ model of conflict management coaching
  • stages of conflict management coaching
  • conflict management skills
  • applications of conflict management coaching
  • ethical guidelines and standards of practice

Methods Used in the Workshop:

The training will be of specific interest to professional coaches, mediators, HR professionals, public and private sector managers and leaders, team supervisors, union officials, solicitors, barristers, and other conflict management professionals, who want to learn the fundamentals of effective conflict management.

For professional coaches CINERGY™ Conflict Management Coaching enhances your coaching skills in enabling your clients to manage a specific dispute or conflict which may play a significant part in the achievement of their goals. It provides you as coach with a structured framework with which to specifically address conflict which can be used by you as a discreet piece of work with your client or as in a complimentary way within your own processes.

For mediators and conflict resolution professionals CINERGY™ Conflict Management Coaching provides additional conflict intervention skills which can be used to great effect in pre-mediation and post mediation work or where mediation has broken down or is not an option for clients. The skills acquired also enhance the mediator’s effectiveness within mediation particularly in dealing with highly charged disputes and with clients with strong emotions.

For HR professionals, supervisors, managers, business owners and leaders   CINERGY™ Conflict Management Coaching expands the range of options available to you in dealing with workplace conflict earlier and informally, thereby avoiding the formal and litigious route which can lead to prolonged and destructive outcomes. It also provides new skills and tools with which to respond to conflict in a way that deescalates it and supports those in dispute to resolve their situation with greater confidence.   

Participants:

The training will be of specific interest to professional coaches, mediators, HR professionals, public and private sector managers and leaders, team supervisors, union officials, solicitors, barristers, and other conflict management professionals, who want to learn the fundamentals of effective conflict management.

For professional coaches CINERGY™ Conflict Management Coaching enhances your coaching skills in enabling your clients to manage a specific dispute or conflict which may play a significant part in the achievement of their goals. It provides you as coach with a structured framework with which to specifically address conflict which can be used by you as a discreet piece of work with your client or as in a complimentary way within your own processes.

For mediators and conflict resolution professionals CINERGY™ Conflict Management Coaching provides additional conflict intervention skills which can be used to great effect in pre-mediation and post mediation work or where mediation has broken down or is not an option for clients. The skills acquired also enhance the mediator’s effectiveness within mediation particularly in dealing with highly charged disputes and with clients with strong emotions.

For HR professionals, supervisors, managers, business owners and leaders   CINERGY™ Conflict Management Coaching expands the range of options available to you in dealing with workplace conflict earlier and informally, thereby avoiding the formal and litigious route which can lead to prolonged and destructive outcomes. It also provides new skills and tools with which to respond to conflict in a way that deescalates it and supports those in dispute to resolve their situation with greater confidence.   

Course Trainer:

Mary Lou O’Kennedy is a professional mediator and CINERGY™ conflict management coach and trainer. She is a founder director of Oak Conflict Dynamics Ltd, which provides mediation, conflict management coaching and training to corporate, public and private clients. Mary Lou brings over 20 years experience in the management of people and companies, and 13 years in conflict resolution to her work with OAK. She sees the value of the practical conflict management tools and skills developed by those who engage in alternative dispute resolution methods in resolving conflict and achieving positive outcomes whether in the workplace, business, or in private life.

Mary Lou holds a Bachelors Degree in Social Science from University College Dublin, and aa Masters in Social Work from the University of Pittsburgh, Pennsylvania. She completed her certified training in commercial and family mediation with FriaryLaw (ADR, UK) and in workplace and community mediation with Athena Mediation. Mary Lou is also a certified CINERGY™ Conflict Management Coach, Mentor and Trainer and a Conflict Dynamics Profile Consultant and Master Trainer with the Institute of Workplace Dynamics, Paris, as well as a part-time lecturer and assessor on the Griffith College Certificate in Mediation programme. She is a member of the FriaryLaw mediation Panel, a Practitioner member of the Mediators’ Institute of Ireland in which she served for 3 years as a Council member.

Cost: €1, 600 (for workshop only).

Booking Details: Please contact Estelle Varney at estelle@oakconflictdynamics.ie

OAK is a leading provider of mediation and conflict management services in Ireland.  We work with global and national partners developing best practice and continuous professional development.  Our services are delivered by a team of mediators, trainers, and coaching professionals who are highly experienced and acknowledged in their field.

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