This exciting new programme offers managers a practical communication tool for resolving conflicts between others.
Managerial Mediation Provides Managers with:
- An understanding of the nature and hidden benefits of workplace conflict
- A Mental Map with which to think and act strategically to manage difficult situations
- A highly effective communication and mediation tool
- A core leadership competency
- Certification in Managerial Mediation from the Mediation Training Institute, Eckerd College
- A personal development plan to build their conflict competence
Our Managerial Mediation Programme involves five steps:
Your employees are spending two days per month an average in conflict
most of your managers (70%) believe that they themselves do not handle disagreements well
The Benefits for Managers
- It enables mediation to be used as a management tool allowing for early intervention in conflict
- Reduces the costs of conflict by up to 40%
- Leads to greater job satisfaction, cooperation, and performance resulting in increased productivity
- Is learned in one day requiring less skills and training than professional mediation
OAK is a leading provider of mediation and conflict management services in Ireland. We work with global and national partners developing best practice and continuous professional development. Our services are delivered by a team of mediators, trainers, and coaching professionals who are highly experienced and acknowledged in their field.
Contact Us
Working in Partnership With
