Managerial Mediation

One Day Workshop

18th July 2019

Venue: The Clayton Airport Hotel, Dublin

Price Per Person €465

(10% Discount on Early Registrations before 15th May 2019: €435)

Register your place today

This exciting new programme offers managers a practical communication tool for resolving conflicts between others.

Managerial Mediation Provides Managers with:  

  • An understanding of the nature and hidden benefits of workplace conflict
  • A Mental Map with which to think and act strategically to manage difficult situations
  • A highly effective communication and mediation tool
  • A core leadership competency
  • Certification in Managerial Mediation from the Mediation Training Institute, Eckerd College


Our Managerial Mediation Programme involves five steps: 

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 Your employees are spending two days per month an average in conflict

 most of your managers (70%) believe that they themselves do not handle disagreements well 


The Benefits for Managers 

  • It enables mediation to be used as a management tool allowing for early intervention in conflict
  • Reduces the costs of conflict by up to 40%
  • Leads to greater job satisfaction, cooperation, and performance resulting in increased productivity
  • Is learned in one day requiring less skills and training than professional mediation  


"To the heroines and heroes among us who understand that 

losing is not Losing

winning is not Winning

vulnerability is not Weakness

pretending invulnerability is not Strength

May they become our leaders"

(Dana, 2006) 

Clients We Have Worked With

Volvo Motors
National Rehabilitation Hospital
Glanbia Consumer Foods
Euro Control

Our Partners Are 

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The cost of this programme is €390

Register your place today

Research shows that: 

  • Ireland has one of highest levels of workplace conflict resulting in employees spending on average two days per month in conflict

  • conflict management training is the biggest driver for high-quality outcomes. Source: CPP Global: Workplace Conflict and How Businesses Can Harness It To Thrive


  • 65% of performance problems are due to bad relationships (Dan Dana)

  • 35% of managers would rather parachute jump for the first time  rather than deal address as problem with their team at work (CEDR)!


Meet Our Presenters

Profile Picture - Mary Lou

Mary Lou O'Kennedy

Mary Lou is a professional Mediator and Conflict Management specialist. She is a certified user of the Conflict Dynamics Profile (CDP) with the Centre for Conflict Dynamics, Eckerd College, Florida

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Austin Kenny

Austin Kenny

Austin is a certified user of the Conflict Dynamics Profile (CDP) and Master Trainer with the Institute of Workplace Dynamics, Paris and a certified CINERGY Conflict Management Coach.

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For further information about our Managerial Mediation Workshop please contact Dee Khuwais at

Register your place today