Join our COVID-19 Free Webinar Series

Leading with Resilience: Navigating Prolonged Uncertainty

Leading with Resilience Webinar - an opportunity to look together at how to build resilience within your team, in the context of the COVID-19 pandemic.

You are invited to join us at 4:00pm to 5:30pm on Wednesday 20th May, 2020. Please register your interest below. 

Register your complimentary place today

Webinar Overview

This webinar will be delivered by Mary Lou O'Kennedy who is the OAK Director, Mediator, Coach and Trainer. The Resilience at Work® (R@W) Toolkit of Assessments will provide the framework for this session. The R@W Toolkit is pioneered by Kathryn McEwen, internationally recognised thought leader in workplace resilience. 

Against the new workplace normal of turbulence, complexity and pressure, resilience has become a ‘must have’ attribute. To date, focus has mainly been on how to help individuals thrive. This is despite long-standing recognition that sustainable change at work is best achieved through a systemic approach that considers the interplay between people, their leaders, the teams they work within and the workplace challenges faced.

This workshop provides a validated framework, the Resilience at Work® (R@W) Toolkit that assists you to build resilience in a systemic way. The Toolkit has been designed specifically for the workplace and provides a holistic roadmap of the practical actions needed to concurrently build resilience in individuals, teams and leaders within their operating environment. The Toolkit has been used internationally in coaching and research and is useful for any occupation and working environment.

Resilience @ Work

Who should attend?

At this time of prolonged uncertainty surrounding the COVID-19 pandemic we are reaching out to all managers but particularly to frontline managers, of whom so much is being asked. Our aim is to provide an opportunity to assist managers to:

- Examine ways in which you can look after yourself as a leader during this period of turmoil

-Show you what you can do to best lead your teams and promote your team's resilience

-How to capture the learnings from this experience to create greater resilience in your team at the other end


Meet Our Presenters


Mary Lou O'Kennedy

Mary Lou is a professional Mediator and Conflict Management specialist and a certified user of the 'Resilience @ Work' Toolkit.

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Mary Lou is a professional Mediator and Conflict Management specialist. She is a certified user of the Conflict Dynamics Profile (CDP) with the Centre for Conflict Dynamics, Eckerd College, Florida and a Master Trainer with the Institute for Workplace Dynamics, Paris. Mary Lou is also a certified CINERGY Conflict Management Coach and Trainer with extensive experience and expertise in working with companies and organisations in the effective management of conflict. Combined with this, Mary Lou is a certified mediator in Commercial, Workplace and Family mediation with Friarylaw (ADR UK) and Athena Mediation and is a Practioner member of the Mediators’ Institute of Ireland.

Over the past 25 years, Mary Lou has managed and been a director of a number of companies. Her early management experience was in the Surveys Unit of the Economic and Social Research Institute (ESRI), then as CEO of the County Wexford Partnership for 11 years and as Managing Director of Tunstall Emergency Response Ltd for a further five years. She has held several directorships of private and non-profit companies concerned with community, social and employment services at local, regional and national level.

More recently Mary Lou has served on the Council of the Mediators’ Institute of Ireland and as Chairperson of its Education Committee (2009-2011). She is also a member of the Irish Commercial Mediation Association. Since 2006 Mary Lou has brought her management experience to her conflict resolution work to deliver mediation, coaching and training in commercial, employment, community and family disputes.


Resilience @ Work Toolkit

The Resilience at Work® (R@W) Took is pioneered by Kathryn McEwen, internationally recognised thought leader in workplace resilience. 

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Delivered by Kathryn McEwen, internationally recognised thought leader in workplace resilience and pioneer of the Resilience at Work® (R@W) Tookit. Kathryn's passion is in coaching people to thrive in workplaces that are turbulent, complex and pressurised. She has used her extensive skills and experience as an organisational psychologist,coach and mediator to pioneer development of the Resilience at Work® (R@W) Toolkit, a systemic and evidence-based set of models and measures to build personal, team and leader resilience at work.

This Toolkit is being used globally in practice and is part of more than 70 university research studies. While it is applicable to all occupations there has been substantial application and research from those working in jobs that involve caring or high emotional labour. Mediators and specialists in work conflict also find it of value in complementing existing approaches.

Kathryn has authored three books on this topic entitled Building Resilience at Work; Building Your
Resilience: How to Thrive in a Challenging Job and Building Team Resilience. Based in South Australia,
she leads Working With Resilience, a consortium of researchers and practitioners working to support
people in creating sustainable performance at work.

Her work has been recognised by the Australian Psychological Society who awarded the status of
‘Fellow’ for her contribution to psychology.