Oak Conflict Management

Managing conflict behaviours

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Conflict Dynamics Profile Certification

Two Day Workshop

Although the Conflict Dynamics Profile Feedback Report is user-friendly, the feedback can be very powerful for some individuals. Since the role of the facilitator is important to the value of the feedback, we require that the instrument be administered only by certified professionals.

Qualifications for Certification

  • Bachelor's Degree
  • Organizational experience in training, human resources, organizational development or conflict management
  • Previous involvement with assessment instruments


By attending the program, participants:

  • Gain an understanding of the Conflict Dynamics Profile history, research, and key principles
  • Learn how to read and analyze data in the feedback report
  • Develop an ability to facilitate a feedback session using the Conflict Dynamics Profile
  • Learn practical applications of the Conflict Dynamics Profile and how to assist others with developmental planning
  • Become eligible to purchase the Conflict Dynamics Profile

Special Features

Each participant has the opportunity to take the Conflict Dynamics Profile and receive an individual feedback report. As part of the certification process, each participant receives:

  • Technical Manual
  • Interpretive Considerations
  • Administrative Guide
  • CD-ROM containing PowerPoint presentations (to produce color overhead slides)
  • Three sample Feedback Reports
  • The Development Guide, Managing Conflict Dynamics: A Practical Approach
  • Marketing Presentation
  • Video-"How to Prepare Feedback"

To find out more, contact us today.