Oak Conflict Management

Managing conflict behaviours

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Hot Button

Date Posted: Feb 16, 2015

Are you aware of your ‘Hot Buttons?

The term ‘Hot Buttons’, is used to describe the extent to which we react to certain behaviours of others. We all react to behaviours and characteristics in others that we find difficult to tolerate, eg.. when someone is sarcastic towards us or keeps missing deadlines or always turns up late. The stronger our reaction to a particular behaviour the hotter that ‘Hot Button’ is said to be. The hotter the ‘Hot Button’, the more likely it is to trigger us into conflict, sometimes despite our knowing better.

To find out more about Hot Buttons, click here.

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