Oak Conflict Management

Managing conflict behaviours

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Date Posted: April 27, 2015
At a recent lecture on conflict management, I asked, why do we hit out at others when we are in conflict. Somebody responded, ‘to balance the hurt’. I think this is true, but I wonder is it effective? In my view, when we don’t blame, we are much more likely to ‘balance the hurt’ and resolve the conflict more effectively.
Date Posted: February 26, 2015
‘Could we call it something different?’ … is a very common response we hear from managers when we talk to them about delivering conflict management training
Date Posted: February 16, 2015
Hot Buttons are those irritations and annoyances that can provoke you into conflict. They are the situations or characteristics in others that aggravate and frustrate you, perhaps to the point where, despite knowing better, you instigate a conflict.