Oak Conflict Management

Managing conflict behaviours

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Date Posted: November 11, 2016
I studied Shakespeare’s Hamlet for the Leaving Certificate some time ago. One of the famous quotations from that play “Nothing is good or bad, thinking make it so” has been a favourite of mine. Shakespeare informed us such a long time ago of the inherent danger in thinking.
Date Posted: October 24, 2016
The basic issue for society at large is that we are all poor at handling conflict.
Date Posted: August 23, 2016
The cost of conflict in the workplace is highly underestimated. This may be linked to the fact that it is not accurately measured or monitored as part of most companies’ management systems. Data is commonly gathered in relation to absenteeism, sick leave, under performance etc.. But seldom linked to the underlying causes relating to conflict. In addition, many of the costs of conflict are never measured. How many management reports include the costs of presenteeism, of unproductive management team meetings, or time wasted in dealing with the fall out of poorly managed conflict?
Date Posted: August 10, 2016
Conflict management and the importance of looking at our own responses and judge ourselves on how we respond, especially when we have been triggered into a strong reaction.
Date Posted: June 30, 2016
We initially started using CDP in our mediation work and now also use it as a highly reliable intervention in managing workplace behaviours. Our launch went down well and the CDP Tool was well received.