Date Posted: August 23, 2016
The cost of conflict in the workplace is highly underestimated. This may be linked to the fact that it is not accurately measured or monitored as part of most companies’ management systems. Data is commonly gathered in relation to absenteeism, sick leave, under performance etc.. But seldom linked to the underlying causes relating to conflict. In addition, many of the costs of conflict are never measured. How many management reports include the costs of presenteeism, of unproductive management team meetings, or time wasted in dealing with the fall out of poorly managed conflict?