Oak Conflict Management

Managing conflict behaviours

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Date Posted: August 23, 2016
The cost of conflict in the workplace is highly underestimated. This may be linked to the fact that it is not accurately measured or monitored as part of most companies’ management systems. Data is commonly gathered in relation to absenteeism, sick leave, under performance etc.. But seldom linked to the underlying causes relating to conflict. In addition, many of the costs of conflict are never measured. How many management reports include the costs of presenteeism, of unproductive management team meetings, or time wasted in dealing with the fall out of poorly managed conflict?
Date Posted: August 10, 2016
Conflict management and the importance of looking at our own responses and judge ourselves on how we respond, especially when we have been triggered into a strong reaction.
Date Posted: June 30, 2016
We initially started using CDP in our mediation work and now also use it as a highly reliable intervention in managing workplace behaviours. Our launch went down well and the CDP Tool was well received.
Date Posted: June 17, 2016
'He decided very young to write his own life story. He decided before he could possibly have worked it all out, and before fate and time could have worked their will on him, he decided that he would not ever be dis-empowered’.
Date Posted: June 14, 2016
The Conflict Dynamics Profile (Individual) is a self-reporting psychometric assessment tool, which examines how a person responds to conflict. It measures ‘hot buttons’ i.e. the behaviours of others that trigger us into conflict, and when we are triggered, the frequency with which we respond both constructively and destructively. It measures 7 constructive responses and 8 destructive with a further distinction between active and passive responses within each category. The results across all responses are compared against ‘the norm’ which indicates whether the person is responding more or less than average.